WhatsApp backup stuck or taking too long? 14 ways to fix it.Are you trying to backup your WhatsApp chat but it keeps freezing? This is a common problem among WhatsApp users and taking WhatsApp chat backup for too long can cause a lot of problems.In this article, you will find troubleshooting methods to fix WhatsApp backup stuck on one screen.
Why does WhatsApp backup take too long?
WhatsApp backs up your chat conversations at specific times every day. You can back up your WhatsApp data to Google Drive or iCloud, after which WhatsApp will automatically store one copy of your data in one of these cloud services and another in your phone’s internal memory. With Google Drive and iCloud, you can choose how often WhatsApp updates your chat data: Never, Only when I click “Backup“, Daily, Weekly or Monthly.
Some other backup options you can configure include the ability to Back up using cellular and Enable video </span. >. To find all these settings, open the WhatsApp application on your smartphone and go to More options > Settings< / span> > Chat > Chat backup.
WhatsApp chat data backup helps you avoid data loss and transfer WhatsApp chat history safely when switching from iPhone to Android, Android to Android or iPhone to iPhone. When you get a new phone, you can restore your WhatsApp backup and use the app without losing any data.So, what are the factors that delay or hinder the WhatsApp backup process? When you find that your WhatsApp chat backup is stuck, it could be caused by a number of issues, including not having enough space on your phone to store a new backup, network errors, conflicting software causing problems, outdated firmware on your phone, and even some internal bugs in WhatsApp app.Instead of trying to pinpoint the cause of the problem, troubleshoot one problem at a time to see if one of them solves the problem.
How to fix WhatsApp backup stuck on Android
On Android, make sure you have a stable internet connection (preferably a strong Wi-Fi network) and that your WhatsApp account is linked to an active Google account. You can check this in the Chat Backup WhatsApp settings in the Account section.
1. Restart the application
If your WhatsApp chat history is stuck in your backup, chances are the WhatsApp client is also stuck. The first thing we recommend trying is to restart the application and run the backup again.To restart an app, first open all the apps running on your Android device. How to do this depends on your Android model. For example, you can do this by selecting small square icon in the bottom left corner or swipe up< /span> in bottom of the screen.Then find the WhatsApp card and swipe it across the screen.Restart WhatsApp and try backing up your data again.
2. Exclude video from backup
If there are too many videos on WhatsApp that you have shared with other users, this may be the reason why the app is unable to complete the backup. WhatsApp videos take up a lot of space and can cause your backup to freeze.To fix this, launch WhatsApp and open WhatsApp settings. Then go to Settings > Chats > Chat backup: Scroll down and turn off Enable video.
3. Clear WhatsApp cache
When an app accumulates a lot of caches, it can cause problems loading the app and starting chat backup. Clearing the cache may help fix this. To delete WhatsApp cache, open the Settings app on your smartphone and select Applications ( or Manage applications).In the list of applications, select WhatsApp.In the Storage Usage > Cache section, select Clear cache.
Android WhatsApp users can sign up for the WhatsApp beta program. This program allows you to access and test new updates before they are officially released to the public.
However, the beta version of the app can sometimes run laggy and cause issues like WhatsApp chat backup getting stuck. Try leaving the beta program and see if it improves the overall usability of your smartphone.
5. Delete old backup from Google Drive
If you’ve already backed up your WhatsApp chats to your Google Drive account, it’s possible that old backup files are causing problems with the latest backup.Go to your Google Drive and select Storage from the menu on the left side of the screen to manage your storage.Select Backups in the top right corner of the screen.Find the old backup that you don’t need and want to delete, right-click it and select Delete Backup.
6. Update WhatsApp
If it takes too long to backup WhatsApp messages, it may be caused by an outdated version of the app you are using. To make sure your WhatsApp is up to date, go to the Google Play Store and search for WhatsApp.On the application page, select Update. If your version is already updated, you will see Open instead of Update.
You can even uninstall WhatsApp, download the latest version from the Play Store and install it again.After updating the app, open WhatsApp and check if the problem is resolved.
7. Update Google Play services
If you think that an external bug is causing the problem with your WhatsApp app, you can try updating the Google Play services app. Even though you don’t use it directly, this app affects almost every app-related process on your phone. If you’ve never downloaded software updates for Google Play Services before, you may be using an outdated version that is causing problems with other apps on your smartphone.To update this application, go to the Google Play Store and search for Google Play Services. Then select Update to download all the latest bug fixes and security features.
8. Reboot your Android device
WhatsApp backup stuck or taking too long? 14 ways to fix it
WhatsApp backup stuck or taking too long? 14 ways to fix it