Remote Desktop Connection Managers (RDMs) are an incredibly useful tool, especially in the IT career. Not to be confused with screen sharing software, RDM allows you to remotely log into your computer when you cannot directly access it.
So if Nana, who lives in Florida, has a problem with her computer, using Remote Desktop Manager, you can access it remotely from your home in Colorado and do all the “technical” for her. Thus, she will be able to return to watching videos with cute cats on YouTube without any problems.
The same is true for accessing your work computer from home or vice versa. Remote Desktop Manager will allow you to log in, manage your business, and log out without ever going outside. Who needs fresh air anyway?
Remote Desktop Protocol (RDP) was originally developed by nerds at Microsoft as an easier way to access PCs from a distance. Since then, many Remote Desktop Managers have been designed with this in mind. Some are, of course, better than others.
Free Remote Desktop Connection Managers
Since most people value their money and would rather not spend it, we can start with the best free options available to you. The following will consist of services that are either completely free or come with a free trial.
Zoho Assist
Zoho Assist is a cloud-based software platform that allows you to connect on demand without having to install any software first. Instead, you can invite users to connect to your device directly via email.
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Some of the features included in Zoho Assist include file transfer, voice and video chat, multiple monitor detection, session recording, and the ability to reboot a remote device without losing connection. The free tier allows you to connect up to five different devices with limited features, while the lowest paid tier ($ 10 per month) provides more important features.
Zoho Assist also integrates well with other Zoho products, which should be a welcome comfort to those currently using their wide range of services.
TeamViewer
TeamViewer is one of the best free remote access tools out there, and probably one of the top 3. TeamViewer, with many tools not usually found in the free Remote Desktop Manager, is available not only for Windows, but for almost all platforms including Linux, Mac, Android and others.
This RDM is a complete free pricing package for personal use, but offers a premium version when needed for a little more features. The different Premium versions that TeamViewer offers provide different support services depending on the number of users who need access.
Remote Access Plus by Manage Engine
Self-advertised as enterprise remote support software, Remote Access Plus is designed to help system administrators and IT support technicians remotely troubleshoot a computer via the cloud or from a central location. They provide many features, including system manager, wake on LAN, remote shutdown, and advanced remote access control.
Along with the free version, two versions are offered: Standard and Professional. For businesses with ten or fewer computers, the free version will remain free and have all the basic functionality needed to meet a small demand. If you need more volume, you’ll pay an annual fee of minimum $ 95 for the Standard tier and over $ 300 for the Professional tier, depending on which platform – cloud or on-premises – you want.
Paid Remote Desktop Connection Managers
Paid services are generally for larger businesses with more computers that require a remote access tool. If you are looking for a Remote Desktop Manager with more features than the free service can provide, the paid options below may work for you.
RemotePC by iDrive
Small businesses looking for a cloud-based Remote Desktop Manager service can find it difficult to do something better than RemotePC. With RemotePC, you have secure 24/7 remote access from any platform, anywhere.
It has a simple, easy-to-use interface and offers amazingly high performance at an affordable price. Installation is exactly the same for both the host and the client, saving time and avoiding end-to-end confusion.
Features include always-on remote access that lets you control your computer anytime from anywhere, browser connectivity, easy drag-and-drop file transfer, remote printing capability, and great collaboration. feature.
Individual users can get a 30-day free trial right on their website if you want to test it out. All business users wishing to use the service will need an individual quota.
LogMeIn
LogMeIn, the leader in remote connectivity software, is incredibly easy to install and connect. With powerful endpoint management, it provides first-class remote assistance.
One of the most interesting features of LogMeIn is monitoring the health and status of the remote desktop. This allows you to customize the alert system based on criteria you specify.
Another feature of LogMeIn is the ability to access and share files directly from your online account. This allows both client and host to exchange files without losing access and control over the remote computer.
The service offers a free trial for both Pro / Central (full remote access package) and Rescue (on-demand support), so you can check them out before you commit.
ConnectWise Control
This Remote Desktop Manager service provides two different options to choose from – Support and Access. The one you choose to use will determine the service provided.
The Support Plan is a cloud platform dedicated to help desk services at $ 19 per month billed annually ($ 24 if not) per user. This is one user for one connection at $ 19 for the lowest tier. The price includes the following features: access to ten automated devices, file transfer, remote printing and remote collaboration.
The support plan comes with two additional tiers, Standard and Premium, which offer additional user sessions on unlimited devices, Wake on LAN, Remote Command Line, and other features at a higher price.
An access plan provides customer endpoint management, allowing machines to be monitored and maintained without distracting end users. The features provided are more focused on internal IT solutions such as advanced reporting and real-time alerts.
The pricing model for Access is based on the number of auto-access agents in your workforce, ranging from $ 30 for 25 agents to $ 1,250 for 2,500 agents.
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