Samsung Galaxy Watch Not Charging? 6 Fixes to Try.Your Samsung Galaxy Watch should charge when you place it (face up) on the wireless charging dock. If it doesn’t, the problem is likely with your watch’s charging accessories, outlet, operating system, or battery.We’ll show you what to do if your Samsung Galaxy Watch won’t charge. The troubleshooting steps in this guide apply to all Samsung Galaxy Watch models. If your watch won’t turn on or charge, see our repair guide for Samsung Galaxy Watch that won’t turn on.
1. Charge the Watch Correctly
Make sure the back of the Galaxy Watch is aligned with the center of the wireless charger. Third-party charging accessories not certified by Samsung may not charge your Galaxy Watch. They can even damage your Galaxy Watch or its battery.We recommend using the included wireless charging cable and a compatible USB wall charger or adapter. If your Galaxy Watch’s wireless charger is missing or damaged, buy a certified replacement from a Samsung official store.The Galaxy Watch (and other devices) will not charge via Wireless PowerShare if the Samsung phone’s battery is below 30%. Charge your phone above 30% and check if your watch is charging via Wireless Powershare. Lay your watch horizontally on the back of your phone and align it properly until it starts charging. Remove any case or protective cover on the back of your phone if your Galaxy Watch is still not charging.It’s also worth noting that Qi-enabled Samsung phones won’t charge your Galaxy Watch if the watch doesn’t support Wireless PowerShare. The following Galaxy Watch models can be charged via Wireless PowerShare:
- Gear S3
- Gear Sport
- Galaxy Watch
- Galaxy Watch Active
- Galaxy Watch Active2
- Galaxy Watch3
- Galaxy Watch4
- Galaxy Watch4 Classic
- Galaxy Watch5
- Galaxy Watch5 Pro and later
2. Try a Different Power Adapter or Outlet
Samsung Galaxy watches only come with a wireless charger. You must purchase a compatible wall charger or power adapter separately. Power adapters rated below 5V and 1A (5V, 1A) may not properly charge your Galaxy Watch. Connect your wireless charger to another adapter with higher power output and check if your Galaxy Watch is charging. Also, make sure the power source (wall socket, extension cord, etc.) is turned on and working. Charge your Galaxy Watch from a different outlet if the problem persists.
3. Clean Your Galaxy Watch and Wireless Charger
Your Galaxy Watch may not charge if there are objects (dirt, debris, lint, etc.) between the watch and the wireless charger. Use a clean, dry cloth to wipe the back of the Galaxy Watch and the surface of the wireless charger.
4. Leave Your Watch to Cool
The Samsung Galaxy Watch has a thermal protection system that stops charging if your watch’s battery gets too hot. If your Galaxy Watch accidentally stops charging, unplug it from the wireless charger and wait 10-15 minutes for it to cool down.Put the watch back on the charger and check if it charges. Replace the USB power adapter or wireless charger if the problem persists. Again, avoid using uncertified accessories as they can cause your Galaxy Watch battery to overheat while charging. They can also cause irreparable damage to your watch or battery.
5. Reboot Your Galaxy Watch
If your Galaxy Watch is on but not charging, reset your watch and try charging it again. Disconnect the watch from the wireless charger before restarting.Swipe down on the watch face, tap the power icon and select Turn off. Wait 15 seconds for the watch to turn off. After that, press and hold the power button for 3-5 seconds to turn it back on.Force restart your Galaxy Watch if it’s unresponsive or frozen. Press and hold the Power and Home buttons for at least 7-10 seconds. Release both buttons when you see the message “Rebooting…” on the watch screen. Plug your wireless charger into an electrical outlet, place your Galaxy Watch on the charger, and see if it charges.
6. Update Your Galaxy Watch Software
Your watch may exhibit unusual performance if its operating system is buggy or outdated. Update your watch software and see if that fixes the charging issue.Connect your Galaxy Watch to Wi-Fi, open the Settings app, select Software Update, and press Download and Install. You can also update your watch through the Galaxy Wearable app on your Android device. Open the app, select Watch Settings > Watch Software Update and click Download and install. Wait for your smartwatch or Galaxy Wearable app to check for new software and follow the instructions to install available updates.
Get Your Watch Serviced
Back up and factory reset your Galaxy Watch if it won’t charge after following all the troubleshooting steps above. Contact Samsung Support or visit your nearest Samsung Service Center to get your Galaxy Watch repaired.Samsung can repair/service your watch free of charge if it is under warranty. However, please note that damage caused by the use of non-certified charging accessories is not covered by the warranty.
Samsung Galaxy Watch Not Charging? 6 Fixes to Try
Samsung Galaxy Watch Not Charging? 6 Fixes to Try