Reset method for PS4 controller.
At some point when you own a Sony PS4 console, you might run into an unpleasant situation where your controller is not working. While DualShock 4 controllers are highly regarded for their high-quality performance and reliability, things can always go wrong.
There may be situations where the controller stops responding, one or more buttons don’t do what they should, or a number of other problems arise. In such cases, you can try resetting the controller settings.
There are several ways to reset your PS4 controller, depending on whether you have a second controller or not. Both methods are pretty easy to use.
Reset the Controller Through the PS4
This method of resetting your PS4 controller is to disconnect and reconnect your controller to your PS4. In many cases this can fix problems with the DualShock 4 controller. The only condition is that you need a different controller to work with the console.
If you don’t have another controller, the following method will still allow you to reset it. In this case, you can take the following steps:
- From the PS4 main menu, select Settings> Devices> Bluetooth Devices.
- You will see all the controllers that have been or are connected to your PS4. You should see a green dot next to the controller you are using and a gray dot on the controller not working.
- Select the inactive controller and press the Options button on the controller you are using. Then select “Forget Device”.
- Turn off your PS4 by holding the PS4 button until the quick menu appears.
- When PS4 is off, connect inactive to PS4 via USB cable. Then turn on your PS4 again.
- Press the PlayStation button on your USB controller and it should connect to your PS4. You will know it is connected when the light bar turns blue.
Reset a PS4 Controller with the Hard Reset Button
Apart from reconnecting the controller, they also have a hidden reset button on them that you can use to do most of the hard reset. A hard reset returns the controller to its factory defaults as if it had been shipped out of the box. To do this, you need a small tool, such as a paper clip or small screwdriver.
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Turn off and unplug your PS4 before starting to avoid accidentally interfering with the controller. Then follow these steps:
- You can find the Reset button on the back of the controller, next to the L2 shoulder button.
- Insert the tool into the small hole and press the reset button for 3-5 seconds.
- Connect your controller to your PS4 using a USB cable. Then reconnect your console and turn it on again.
- Press the PlayStation button on your controller. The light bar should turn blue, indicating that it is connected to the PS4.
If it’s paired, you can remove it from USB and use it normally again. If not, there are a few more options you can try to fix the problem with your controller.
More Ways to Troubleshoot Your PS4 Controller
If reconnecting or restarting your controller doesn’t work, you have a few more options for troubleshooting PS4 issues.
USB cables
Check USB cable and ports. Connect the controller with a different USB cable, or try a different USB port on the console. To make sure the problem isn’t with the PlayStation itself, you should also try connecting it to another PS4 if you can, or connecting a PS4 controller to your PC.
Make sure it’s charged
Check the charge on your controller to make sure it has enough battery power. To do this, hold down the PlayStation button on your controller to open the quick menu. At the bottom, you should see a controller icon indicating the battery level. Low battery levels can cause connection problems.
Connect your controller to your PS4 via USB to charge it. The light bar should turn orange during charging.
This could be your Wi-Fi
Sometimes Wi-Fi can cause controller connection problems. To check if this is the problem, turn off your Wi-Fi router by unplugging it from its power source before resetting the controller using the Reset button.
After resetting your PS4 controller, don’t turn on Wi-Fi again, but check the color of the controller lights. If it turns blue when the router is off, you should contact your ISP. You can request a different broadcast channel, and after changing it, you can use your controller with Wi-Fi enabled.
If the controller light bar is still white, then the problem is either with the PS4 or the controller.
Is Your PS4 Controller Working Now?
If you’ve tried all of these possibilities and the controller still won’t connect, your best bet is to send it to Sony to have them fix it. You can do this if your PlayStation is still covered by a one-year warranty and you still have PS4 purchase confirmation.
If you think this is the best option for you, please go to the PlayStation Fix & Replace page to enter your information. Then you can send your controller and they will repair or replace it for you.
If you don’t have a PS4 warranty, you can buy a new one for about $ 60 on Amazon or in stores.
Reset method for PS4 controller
Reset method for PS4 controller