Mobile data not working on your Samsung phone? Try These 12 Fixes.Are you trying to access the Internet on your Samsung device but it keeps telling you that you have no mobile data or network connection? This annoying mistake is all too common, but luckily it’s easy to fix.In this troubleshooting guide, we’ll explain why mobile data isn’t working on your Samsung phone and look at 12 ways to get it working again.
Why isn’t mobile data working on my Samsung?
There are several reasons why your mobile data may stop working on Android. Mobile data may suddenly stop working on your Samsung phone for many reasons, including:
- Accidentally turning on airplane mode or turning off mobile data.
- Incorrect network settings after switching to a new mobile operator.
- The SIM card is broken or deactivated.
- Temporary problems with your carrier’s mobile network.
- Increasing mobile data usage results in capped cellular data usage on your data plan.
How to fix mobile data on Samsung
Here are 12 things you can do to get your mobile data working again. We’ve listed them in order of simplicity, so we recommend starting at the top and working your way down.
1. Make sure mobile data is turned on
Swipe down from the top of the screen twice to open the Quick Settings menu. Here, find the mobile data icon – it looks like up and down arrows next to each other. Make sure this is enabled. If it doesn’t, then you have a problem with your mobile data.
2. Turn Airplane Mode On or Off
Swipe down from the top of the screen and double-check to see if Airplane Mode or Airplane Mode is turned on. If yes, then that’s why you don’t have internet – just tap the Airplane Mode option to turn it back on.If not, try turning it on for 30 seconds and then turning it off again. Sometimes this can fix temporary glitches encountered in your Samsung device.
3. Check for crashes
Your mobile operator may be having network problems. It’s possible that the entire network is down for maintenance and that’s why you can’t access the Internet.To check if this is the case, call your carrier and ask if there are any problems in your area. Alternatively, you can check social media or go to a website like Down Detector and find your carrier. Note: If you’re traveling or in a new location, it’s worth making sure you’re still within your provider’s network coverage. . Perhaps you are out of network coverage, and that is why you do not have Internet.
4. Turn off Wi-Fi
Although Wi-Fi is usually faster than your mobile network, it can cause problems if the Wi-Fi network is down or you have a poor connection. In these cases, your phone may have trouble receiving Wi-Fi when it could get better results using a cellular network.To check if this is the case, swipe down from the top of the screen and turn off Wi-Fi. Then try loading the website using your web browser. If that doesn’t help, there’s probably another reason why your mobile data is so slow.
5. Reboot your Samsung phone
Rebooting your phone is the best way to clear cache and get rid of temporary errors. To do this, press and hold the side button and volume down button for a few seconds. . If you have an older Android device, you may need to press and hold the Power button instead.When the power menu appears, select Restart. Wait until your phone restarts, then check if the Internet is working properly.
6. Update your operating system
Android updates often contain bug fixes and patches that improve the functionality of your Samsung device. Perhaps you haven’t updated your device in a while and this is causing problems with your mobile data.To update your Samsung’s operating system, connect to a Wi-Fi network, then open the Settings app. Click Software Update (this may appear at the top of the settings menu, depending on your devices). device). Select to install the latest software and wait for the process to complete.
7. Check your mobile plan
Go to your service provider’s website and check your account. Make sure there are no coverage alerts or notifications that something has happened to your account.While you’re there, double-check that you have a cell phone plan. If you pay monthly, you may have reached the end of your current plan without even realizing it. In this case, you can resolve your mobile data issues by paying for a new monthly plan.Finally, make sure you haven’t reached your mobile data limit. If you’ve been more active online lately, you may have accidentally limited your data plan. In this case, you will have to purchase an additional data package for that month.
8. Switch between 5G and 4G
If you have the latest Samsung Galaxy phone and are connected to a 5G network, check if manually switching to 4G solves your internet problems. Switching to an older internet connection such as a 4G LTE network can help, as 5G coverage is still much smaller in most places around the world.
- Open the Settings application.
- Click Connections.
- Click Mobile networks > Network mode.
- Click on any option that doesn’t have 5G in its title. This will give you more options while moving.
9. Re-insert the SIM card (or try a new one)
Your SIM card may be to blame for network problems. Using a safety pin (or the metal pin that came with your Samsung phone), remove the SIM card. Check it for damage or dust, then carefully put it back in. Make sure it is installed correctly and firmly in place. If the Internet still doesn’t work, try inserting a different SIM card. Try a friend’s card or buy a cheap card to test. If you can connect to the mobile network using a different SIM card, then your SIM card is faulty. If not, there may be something wrong with your phone.
10. Reset your Samsung
‘s network settingsResetting your phone’s network settings will erase all your internet-related information, including Wi-Fi passwords, network login information, VPN settings, and Bluetooth connections. However, it can also help solve your internet problems.To reset network settings:
- Click Settings.
- Select General Control.
- Select Reset.
- Click Reset network settings > Reset settings , then confirm your choice.
Note:After you reset your network settings, you may need to reconfigure some of them, including Wi-Fi names and passwords, Bluetooth settings, and more.
11. Change the access point name (APN)
If you recently switched cell phone providers to a different company, you may need to set up an APN. Keep in mind that changing APN settings may cause more problems with your network connection, so write down your current settings before changing them – this way you can revert them if something goes wrong.To change APN settings on your Samsung:
- Open Settings > Mobile networks.
- Select Access Point Names.
- Click Add, then add any information provided by your carrier. If you’re not sure what to add, call your network provider’s customer service line and they can tell you what information to add to these fields.
- Save the new APN, then return to Access Point Names menu and select a new access point from the list.
Note:If you’ve only recently tried to connect to a new network, you may have to unlock your phone before it will work. Each network operator has its own rules for unlocking phones, so you’ll have to contact them directly to see if your phone qualifies.
12. Reset your Samsung device to factory settings
If all else fails, the last resort is to reset your device to factory settings. This will erase all data stored on your phone’s hard drive and return all of your settings to default. It will be like a brand new phone. Unfortunately, this means you’ll have to back up your data, then add it back to your phone and reinstall apps after a factory reset.To restore your phone to factory settings:
- Open Settings.
- Select General Control.
- Select Reset.
- Select Reset settings.
- Scroll down and select Reset, then select Remove all< /span>.
- Wait for the process to complete. Once this is done, set up your phone again and check your data connection.
Stay in touch
There’s nothing worse than having internet problems and you can’t figure out why. If you’re still having trouble connecting to the Internet, your best bet is to call your service provider and ask them to go through a few more troubleshooting steps. And don’t forget that you can use a Wi-Fi connection or hotspot to access the Internet during this time!