How to Fix “Your Transaction Cannot Be Completed” on Google Play Store

How to Fix “Your Transaction Cannot Be Completed” on Google Play Store.If you’re getting the error “Your transaction could not be completed” when you try to buy something from the Android Google Play Store, the problem might be with your payment method or your Google account.A few other reasons why you can’t make a purchase are because you’re using a VPN, the app you’re making the purchase from is malfunctioning, the Play Store cache is corrupted, etc. However, there are several ways to fix the problem.

Clear the Google Play Store App’s Cache

You may receive the error “Your transaction could not be completed” because the Play Store cache is corrupted. The Play Store uses these cache files to improve your app experience, but sometimes these cache files become unusable. You can run into a lot of problems due to a bad cache.In this case, you can fix the problem by deleting the current Play Store cache. This won’t delete your data in the app, so there’s nothing to lose here.

Close Google Play Store if you are already using the app on your phone.
Press and hold the Play Store icon on the home screen or app drawer and select Info about the application in the menu.

Select Storage Usage on the next screen.
Select Clear Cache to delete application cache files.

Relaunch Play Store on your phone.

Disable Your VPN Service

The VPN app allows you to pretend that you are in a place different from your current location. Sometimes this can cause problems with various payments, including the Play Store payment system. You can fix this by disabling the VPN service.In most VPN apps, you can disable the service by turning off the main switch on the screen. Once done, launch Play Store and try to make a purchase. You can then turn VPN back on if you wish.

Use a Different Payment Method/Credit Card on Play Store

If the “Your transaction could not be completed” error continues to appear, please use a different payment method and see if it works. This will help resolve the issue if there is a problem with your current payment method.

Open Google Play Store on your phone and access the item to purchase.
Select a purchase option.
Select your current payment method.

Choose an alternative payment method. On this screen, you will see all available payment methods.
Click the Buy button to complete the transaction.

Remove and Re-Add Your Form of Payment

One way to resolve issues with your payment method is to remove and re-add the method to your Play Store account. This updates your payment method’s connection to the Play Store, fixing minor connection issues.You can also add a new payment method if you want to make a purchase using it.Keep your payment details handy as you will need them in the next steps.

Open Google Play Store on your phone.
Select your profile icon in the top right corner and select Payments & Subscriptions.
Select Payment Options on the next page to access your payments profile.

Select More payment settings at the bottom.
Select the payment method you want to remove and click Remove.

Select Remove on the next page to confirm your choice.
Go back to Play Store and select your payment method. You can use traditional credit/debit cards and different wallets depending on your region.
Enter your payment method details and finish adding the method.
Access the item to buy in Play Store and use the new way to buy.

Uninstall and Reinstall Your Android App

If you receive a “Your transaction could not be completed” error when purchasing an app on an Android phone, your app may be malfunctioning, preventing you from purchasing the selected item. One way to fix this problem is to uninstall and reinstall the app on your phone.Deleting an app deletes all app files, and a fresh install of the app may fix the in-app purchase issue.

1. Open the app drawer on your phone, press and hold your app, then select Delete.

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1. 1. Select Remove in the application’s removal request.
  2. Launch Google Play Store, find your app and click Install</span > .
  3. Open the app you just installed and try to make a purchase.

Log Out and Back Into Your Google Play Account

If you’re still unable to make a purchase from the Google Play Store, sign out of your Google account on your phone and sign back in to fix the problem. Your current login session might be problematic, causing the “Your transaction could not be completed” error.You’ll need your Google account username and password to sign back into your account, so keep these details handy.

1. 1. Open Settings on your Android phone.
  2. Select Users and accounts in the settings.
  3. Select Google and select your Google account from the list. On this page, you will see all your Google accounts.

1. 1. Click on the three dots in the upper right corner of the screen and select Delete Account.

1. 1. 1. Select Remove Account in the prompt to confirm your choice.
    2. Re-add your Google account to your phone by selecting Settings > User. & Accounts > Add Account > Google and enter your account information records.

Resolve Payment Issues With Google Play Store on Android

The Google Play Store displays the “Your transaction could not be completed” error for various reasons. Once you fix the issue, you should be able to purchase any items from the Play Store without any problems.