Have you encountered the message “Your computer has encountered a problem and needs to restart”?
Are you wondering what to do about it?
Despite the vague nature of the warning, the solutions are quite simple and do not require outside help. This is something that you can handle on your own.
In this post, we will show you how all the steps you can take to fix this problem.
The error message can be caused by various reasons. Have you removed important programs or files? Are you using too much RAM? Is your system overheating?
Either way, check out our list of troubleshooting options before summoning the cavalry. There is a good chance one of them will get your computer back to normal.
Windows Safe Mode only runs important programs to boot your system. If your error does not appear in this mode, it is possible that recently installed software is interfering with your computer.
Open Windows Settings (Windows + I).
Go to Update & Security Recovery. Click Restart Now.
Navigate to Troubleshoot Advanced options Startup options. Click the “Restart” button.
Select Safe Mode.
See if the problem persists in this mode.
System File Checker
If you suspect file corruption is to blame, you can run the System File Checker (SFC) tool to diagnose and apply the fix.
Open Command Prompt or Windows PowerShell as Administrator.
Enter sfc / scannow at the command line and press Enter.
This will instruct Windows to run a scan to make sure important files are missing or damaged.
If Windows tells you it cannot run an SFC scan, you can run DISM instead.
Type DISM / Online / Cleanup-Image / RestoreHealth and press Enter. If DISM succeeds, you can try running SFC again.
Note. Both scans take a long time to complete. Do not interrupt the process.
Find advanced system settings using Windows search.
The system properties window will open. Click on the “Advanced” tab.
Under Startup and Recovery, click Options.
Another window will appear. Look for “Auto Restart” under System Crash and uncheck the box.
Scroll down to write debug information. Select Full Memory Dump from the drop-down menu.
Save your settings and restart your computer. See if the problem persists.
We recommend that you create restore points regularly. And if you do, your diligence will soon pay off.
To perform a System Restore, enter “System Restore” in the Windows search and click “Create a restore point” in the results.
The system properties window will open. Go to the System Protection tab and click System Restore.
Follow the further instructions.
You will be prompted to select a restore point. Select the profile that was saved before the restart message appeared.
After Windows finishes downgrading, check to see if the error message appears.
A quick Windows update can also fix any problem your computer is having.
To check for Windows updates, open Settings and choose Update & Security Windows Update.
Click the Check for Updates button and Windows will do its job.
Note. If there are pending downloads, the Check for Updates button will be replaced with a Download button. Confirmation is required if you are using a metered internet connection.