How to Fix Roku Error 003.Roku is one of the best TV streaming devices out there and one of the great things about a Roku device is that it automatically downloads and installs updates. This means that you never – or rarely – have to think about updating Roku. But what if you see Roku error 003 while updating?Do not panic. This indicates a connection issue between your Roku device and the Roku servers and can be caused by a number of different reasons. We’ll go over the most common reasons why this is happening, as well as a few fixes to try if you’re seeing error 003 on your Roku device.
What’s Causing Roku Error 003?
We have already mentioned that the root of the Roku error 003 is a connection problem, but what is the reason? You may be having an internet connection problem at home or at work, including problems with your ISP or router. It could be that your Roku device is not connected to the internet, or the problem is with the Roku servers, which may be down for maintenance or some other reason. Below, we will look at how to figure out what is causing error 003 on Roku and how to fix it in each case.
Check if the Roku servers are down or having problems
First, it’s a good idea to check if the issue is related to Roku servers. You can use a site like Downdetector to see if a Roku site is down. If so, you know there is no problem on your end – you just have to wait for the service to come back online.
Try rebooting your Roku device
If the Roku servers are up and running, you can try restarting your Roku device to see if that fixes your connection issue. Turning devices off and on again is a good habit to get into any problems – hopefully after a reboot, your device will reconnect to the internet and continue updating software as normal, no error 003 on Roku.
Log out and back in
Signing out of your device and then signing back in can often solve any update errors. This ensures that the issue is not related to any issues with your account. It is not possible to log out of your Roku account from your TV or device, but you can do so by visiting the Roku website from your computer, tablet, or smartphone. Here’s how to sign out of your account.
- On a computer, tablet, or smartphone, go to my.roku.com.
- Log in to your device account.
- On your account page, scroll down to the My Related Devices section.
- In the My Related Devices section, select your Roku device.
- Select Unlink and confirm.
- When you turn your Roku device back on, you will need to re-add your Roku account and sign in again.
You can also factory reset your Roku device, but this is not recommended unless you’re selling, returning, or giving away your device, as it will erase all of your data and personal settings.
Check your Roku device’s internet connection
The next thing to check is a good internet connection on your device. If there is a problem with your router at home or at work, or if your device cannot connect to the Internet for any other reason, it will not be able to download software updates. This can cause Roku error 003. Here’s how to check your Roku device’s internet connection:
- Go to Settings> Network > < span style="font-weight:bold">Test Connection, then press OK on your remote control to test your device’s internet connection.
- If everything is working properly, you should see the Connection Results window with the message “Connection test was successful“. Click OK.
You may also notice this error code – or other update issues – if you connect your Roku device to public wireless networks such as hotel or train Wi-Fi, or even a mobile hotspot. This is because speeds are often limited on these networks, which can cause problems updating your Roku device.
Check your router for problems
If your router is not properly connected to the internet, this can cause a whole host of problems with your Roku device. You may not even be aware of these issues as it may appear that your device is connected to the internet. Check your router to see if it’s amber or red instead of green. Even if everything seems to be working fine, it’s often worth rebooting your router to see if that fixes your Roku error 003 problem.
Try a wired connectionIf your Roku device supports this, you can try using an Ethernet cable for a faster and more stable wired internet connection. However, not all Roku devices support a wired connection. These include some Roku, Roku Ultra LT, and Roku Ultra TVs.
Reset your Roku device to factory settings
None of the above fixes work? You may need to perform a factory reset on your device. This will delete all of your personal data and settings, as well as your account, so make sure your Roku account details are stored in a safe place before resetting your Roku device. After the reset, you will need to set up Roku again and sign in to your account again.Hopefully one of the fixes above has resolved the Roku error 003 issue for you. However, if even a factory reset fails to resolve the Roku error 003, you are probably very frustrated. Now is the time to contact Roku Technical Support, who will be able to inform you of any known issues, suggest possible fixes, or let you know if your device needs to be replaced.
How to Fix Roku Error 003
How to Fix Roku Error 003