How to fix reCAPTCHA not working.Google’s ReCAPTCHA allows websites to reduce spam by requiring users to verify they are not robots. If this service doesn’t work for the site, you won’t be able to continue submitting forms as the site won’t let you move on. In this guide, we will show you how to fix reCAPTCHA so that your forms are successfully submitted.The most common reason why reCAPTCHA doesn’t work is because Google thinks your IP address is suspicious. Other causes include outdated web browsers, faulty browser extensions, blocked VPN servers, and more.
Reboot Your Router
Unless you specifically ask, your Internet Service Provider (ISP) assigns you a dynamic IP address every time you connect to the Internet. If your current IP address is blocked by reCAPTCHA, you can get a new unique IP address by rebooting your router.How you do this depends on your router model. For most routers, you can access the router’s settings page in a web browser, open the Maintenance section or similar section, and select the reboot option to restart the router. For all other routers, you can use the power outlet switch to turn the router on and off.After that, open the same web page and try submitting the form you’re having problems with. This time your application should pass without problems.
Update Your Web Browser Version
An outdated web browser can cause many problems, including with the Google reCAPTCHA service. You should update your browser to the latest version and see if that solves the problem.Most browsers, including Google Chrome, Mozilla Firefox, and Microsoft Edge, are easy to update.
Upgrade Chrome
- Open Chrome, click on the three dots in the top right corner and select Help > About Google Chrome.
- Allow Chrome to find and install updates.
- Restart Chrome for the updates to take effect.
Update Firefox
- Open Firefox, select the three horizontal lines in the top right corner and select Help > About Firefox.
- Allow Firefox to find and install updates.
- Close and reopen Firefox.
Update edge
- Open Edge, click on the three dots in the top right corner and select Help & Feedback > About Microsoft Edge.
- Wait while Edge finds and installs updates.
- Close and restart Edge.
Deactivate Your Web Browser’s Extensions
You can get more out of your web browsers by using various extensions. However, sometimes one or more of these add-ons interfere with your browser’s core functionality, causing various problems.Your problem with reCAPTCHA may be the result of a faulty extension. In this case, disable your extensions and see if you can submit reCAPTCHA-enabled online forms.
Disable extensions in Chrome
- Click on the three dots in the top right corner of Chrome and select More Tools > Extensions.
- Turn off the switches for your extensions.
- Refresh the web page containing the reCAPTCHA.
Disable extensions in Firefox
- Click on the three horizontal lines in the top right corner and select Addons & Themes.
- Turn off extensions displayed on your screen.
- Refresh the reCAPTCHA page.
Deactivate extensions in Edge
- Type the following in Edge’s address bar and press Enter:
edge://extensions/ - Disable extensions that are displayed.
- Refresh the web page containing the reCAPTCHA.
Disable Your VPN
Your VPN app transmits your data through a third party server. If this server is deemed malicious by Google, your reCAPTCHA requests may be blocked. In this case, you can temporarily disable the VPN for form submission.In most VPN apps, you can press the main start/pause button to turn the VPN service on or off. Also, you can try switching the server to see if that makes reCAPTCHA work.If your issue is resolved by disabling your VPN, you may need to use a new VPN server or change your VPN provider so you don’t run into the same issue in the future.
Turn Off Your Computer’s Proxy Service
When you’re having network issues, such as the reCAPTCHA issue, it’s worth disabling your PC’s proxy server to see if that fixes the issue. Your proxy server may be interfering with your browsing sessions, causing the captcha to not work.
- Open Settings on a Windows PC by pressing Windows + I.
- Select Network and Internet in the settings.
- Select Proxy in the left sidebar.
- Turn off the Use proxy server option on the right.
- Open the web page containing reCAPTCHA in a web browser.
Run a Full Virus Check on Your Computer
A virus-infected computer exhibits various symptoms that prevent services such as reCAPTCHA from working to their full potential. One way to fix this problem is to run a full virus scan and remove all viruses from your computer.On Windows, you can use the built-in antivirus software to get rid of any viruses and malware.
- Open Start, search for Windows Security and select this application from the search results.
- Select Virus & Threat Protection.
- Select Scan Options.
- Enable Full Scan and select Scan Now.
- Restart your computer after the scan is complete.
Reset Your Web Browser
If your reCAPTCHA error persists, your web browser may have a problematic setting. These settings may interfere with your web page, causing reCAPTCHA to not work.You can deal with this by resetting your web browser settings to default. This will erase your user configuration and reset the browser to factory state.
Reset Chrome Preferences
- Click on the three dots in the top right corner of Chrome and select Settings.
- Select Reset and Clear on the left sidebar.
- Select on the right Restore original defaults.
- Select Reset Preferences at the prompt.
Reset Firefox
- Select the three horizontal lines in the top right corner in Firefox and select Help > More Troubleshooting Information.
- Select Refresh Firefox on the right.
- Select Update Firefox at the prompt and follow the onscreen instructions.
Reset edge
- Open Edge, click on the three dots in the top right corner and select Settings.
- Select Reset Preferences in the left sidebar.
- In the right panel, select Restore Defaults.
- Select Reset at the prompt.
Resolve reCAPTCHA Issues to Successfully Submit Online Forms
reCAPTCHA is a great service that allows webmasters to prevent spam and bot messages on their sites. Sometimes this service stops working for real users, causing them not to submit their online forms.If you find yourself in this situation and the reCAPTCHA form won’t progress, use one or more of the above methods and your issue should be resolved. You can then successfully submit your forms to your favorite sites. Enjoy!
How to fix reCAPTCHA not working
How to fix reCAPTCHA not working