It is frustrating when Outlook keeps asking for the password even though it has entered it many times in the app. If the problem persists, it can really drive you crazy as you have to enter a password every time you click something in the app.
There are various reasons why it asks you to enter your password over and over again. Perhaps your profile is configured in such a way that it needs to authenticate you every time you send an email. Or perhaps your profile is corrupted and causing the problem.
However, there are several checks and fixes to help you get rid of the Outlook error on your computer.
Remove your credentials from Credential Manager
If you don’t already know, your Windows PC has something called Credentials Manager that allows you to save and manage login details for various services. It also stores usernames and passwords for your Outlook account. Sometimes this saved data can interfere with the application and cause Outlook to keep prompting for a password.
To fix this, all you need to do is clear your Outlook login details in Credential Manager on your PC.
- Use Cortana Search to find and open Control Panel.
- Click User Accounts on the next screen.
- Select the option labeled Credential Manager.
- Click the Windows Credentials tab, as this is where your Outlook credentials are stored.
- Browse your saved accounts and look for those that have Outlook in their name. Then open each of them and click on “Remove” to remove them from your computer.
- Start Outlook and your problem should be fixed.
- Open Control Panel by searching for Cortana on your PC.
- Click the User Accounts option on the next screen.
- Select the Mail option.
- A window will appear on your screen. Click the button that says Email Accounts to view your accounts.
- Select your Outlook email account from the list and click Change.
- On the next screen, under Login Information, you will see the Remember Password option. Check this option to enable it and click Next to save your changes.
- Open Control Panel from the search for Cortana on your computer.
- Search for mail using the search box of the control panel and click on the only result that appears on your screen.
- Click the Email Accounts button to view your accounts.
- Select your account from the list and click the “Change” button at the top.
- On the next screen, you will find the Advanced Settings button. Click on it to open additional settings.
- Go to the Security tab and disable the Always prompt for login credentials option.
- Launch Outlook on your PC and click the File menu.
- Click the Account Settings option and select Manage Profiles. This will allow you to manage your Outlook profiles.
- Click the Show Profiles button on the next screen to view your profiles.
- You will see your current profile and any other profiles available to Outlook on the screen. To add a new profile, click the Add button.
- Enter a name for your new profile and click OK. You can use any name for your new profile.
- Go back to the File menu in Outlook and click Account Settings. This time select the “Edit Profile” option.
- You need to restart Outlook to use the new profile with it.
- Start Outlook on your computer.
- Click the File menu at the top if you haven’t already. he’s not there.
- Select Office Account from the left sidebar of your screen.
- You will see several options in the right pane. Select the option labeled “Update Options” and select “Update Now”.
- You can then download and install the available updates for the application.
- If you don’t see an update option, select Enable Updates from the Update Options menu. This will enable updates that were previously disabled for the app.
- Find the Outlook shortcut icon wherever it is. on your computer.
- While holding down the Ctrl key on your keyboard, double-click the Outlook shortcut.
- It will ask if you want to run the application in Safe Mode. Click “Yes” and continue.
- If it does not prompt for a password in safe mode, it can be assumed that one or more add-ons installed in the application are causing the problem. You can check them and remove the ones that seem suspicious to you.
Enable Password Remember
Many sites and apps offer you a password-remembering feature, so you don’t have to enter it every time you visit a website or app. Outlook also has this feature, and you or someone might have turned off the remember password feature.
This may be why Outlook keeps asking for your password and enabling this option should fix that for you.
Disable the option to always ask to log in
If you are using an Exchange email account with Outlook, there is an option that allows Outlook to prompt for a password every time you access it. If you haven’t disabled or are unsure about this setting, disabling it will likely fix the problem for you.
Create and Use a New Outlook Profile
Outlook uses the profile method to distinguish one user from another. If there is a problem with the profile used in the application, creating and using a new profile should solve it for you.
Creating a new profile for Outlook is quite simple and can be done from within the application itself.
Update your Outlook version
An older version of Outlook can also be one of the reasons Outlook keeps asking for your password. Older versions often have bugs and issues that have been fixed in newer versions.
Updating Outlook to the latest version should fix this issue for you.
Start Outlook in Safe Mode
Finally, if nothing else works, you can try opening the app in Safe Mode and see if Outlook keeps asking for your password. Safe mode disables all non-essential elements in the application, so if there is a problem with any element, it should ignore it and launch the application anyway.
Having to enter your password every time you do something in Outlook is really annoying and you’ll want to get rid of it as soon as possible. We hope that by using several available methods, you can fix this problem and never receive Outlook password prompts on your computer again.
If we helped you solve a problem on your computer, we would like to know about it. Please let us know in the comment section below.