How to fix if Microsoft Store is not downloading apps? 11 ways to fix.
The Microsoft Store is the download platform for all Windows apps, games, and other third-party apps. While the Microsoft Store has a great interface and set of apps, downloading them to your computer can be challenging. If you’re not struggling with slow downloads, apps might freeze during installation.
We’ve got a guide detailing how to fix slow loading issues in the Microsoft Store. However, in this guide, we’re going to tell you 11 things to do when the Microsoft Store won’t download apps to your Windows 10 computer.
1. Check Internet Connection
It is impossible to navigate the Microsoft Store, let alone download apps without an active internet connection. Therefore, if the download is stuck pending, you should first check the Internet connection on your computer.
Open other internet dependent applications and check if they work. Better yet, launch your web browser and see if you can visit web pages. Reboot your router or use other Wi-Fi troubleshooting tips if you don’t have Wi-Fi internet access.
For wired connections, unplug the Ethernet cable or modem and plug it back in. If your Ethernet connection remains slow or does not work, refer to the tips in this guide to troubleshoot Ethernet connection problems.
2. Disable VPN or Proxy
A proxy or VPN connection can also interfere with downloading and installing an app from the Microsoft Store. Close the VPN app or go to Settings> Network & Internet> VPN to turn off the VPN connection in the Windows settings menu.
In the Network & Internet menu, go to the Proxy Server tab and disable the Use Proxy Server option.
With VPNs and proxies disabled, try downloading from the Microsoft Store and check if the download succeeds.
3. Force Quit Microsoft Store
If your computer has access to the Internet and the Microsoft Store still won’t download apps, close the store and start it again. Right-click the Start Menu / Windows logo and select Task Manager.
On the Processes tab, select Microsoft Store and click the End Task button in the lower-right corner of the window.
Open Microsoft Store again and try downloading the app (s) again. If apps won’t load or freeze, skip to the next solution.
4. Check Date and Time Settings
The Microsoft Store may not process app downloads if your computer has incorrect date and time settings. Launch Windows Settings and go to the Time & Language section. Make sure the following check boxes are selected in the Date and Time section: Set time automatically and Set time zone automatically.
One more thing: scroll down to the “Sync watch” section and click the “Sync Now” button.
This will immediately sync and update the date and time of your Windows Time Server PC. Go back to the Microsoft Store and check if you can now download apps.
5. Check Storage Space and Settings
If Microsoft Store still won’t load, or your computer doesn’t have enough storage space. This is a no brainer. So if your apps get stuck in the download queue, launch File Explorer and make sure you have enough space on your hard drive to store apps.
If you have multiple hard drives connected to your computer, make sure that you have configured Windows to save new applications to a drive with sufficient storage space. Go to Settings> System> Storage and select Change where new content is saved.
Click on the drop-down list “New apps will save to” and select the drive where you want to save downloads from the Microsoft Store.
6. Clear Microsoft Store Cache
The Microsoft Store creates and stores temporary files (called cache data) on your computer. These files help Microsoft Store run faster on your computer. However, when these files get corrupted, they sometimes cause Microsoft Store to crash.
Clear Microsoft Store cache and check if app downloads and installations are restored. Close Microsoft Store windows and type were set in the search box. Click “Run as administrator” in the search results and wait until the Microsoft Store reset window disappears from your PC screen.
Windows will automatically launch the Microsoft Store after clearing the cache. Try downloading the app and check if it works.
7. Reconnect Your Microsoft Account
This entails signing out of your Microsoft account from the Microsoft Store app and signing in again. Click the profile icon in the upper-right corner of the Microsoft Store app and select your account.
Click Sign Out to remove your Microsoft account from the Microsoft Store app.
Return to the Microsoft Store home page, click your profile icon and select Sign In.
If the account is saved on your computer, select the account and click “Continue” to continue. Otherwise, click on your Microsoft account to use a different Microsoft Store account.
Enter your account credentials and click Sign In to reconnect your account to the Microsoft Store.
8. Reset Microsoft Store
Still, having trouble downloading apps from the Microsoft Store? You must reset the app. When you reset an app, Windows removes the app’s data and settings from your computer. This can help troubleshoot issues causing the application to crash.
To reset Microsoft Store, go to Settings> Apps> Apps & features and select Microsoft Store from the list of apps.
Click Advanced Options to open the Microsoft Store System Preferences menu.
Scroll down to the Reset section and click the Reset button.
Press the Reset button again to begin the reset process.
After that, launch the Microsoft Store, sign in with your Microsoft account information, and see if you can now download and install app updates from the store.
9. Run the Windows Store Troubleshooter
Windows has a built-in tool that diagnoses and fixes problems with the Microsoft Store or apps downloaded from the store. It’s called the Windows Store Apps Troubleshooter. You will find it in the Troubleshoot menu in your PC settings.
Go to Settings> Update & Security> Troubleshoot and look for Windows Store apps under Find and fix other problems. Select the tool and click Run the troubleshooter.
10. Update Microsoft Store
Yes, you need to update the Microsoft Store just like any other app on your computer. Otherwise, you may have problems downloading (other) apps if you are using an outdated version of the Microsoft Store.
Launch the Microsoft Store, click the three-dot menu icon, and select Downloads and Updates.
Click the Get Updates button and wait while the Microsoft Store scans your computer for outdated apps and games. This may take a minute or two.
After the scan completes, check if the Microsoft Store is in the update or download queue. If an update is available for the Microsoft Store, the installation will start automatically. You can also click the download icon next to the Microsoft Store to start the manual installation.
11. Install Windows Update
If none of the above solutions solve the problem, check to see if your computer has the latest build of Windows 10. An outdated or buggy version of Windows 10 may be the root cause of a failure to upload an app to the Microsoft Store. So don’t forget to install the latest update on your computer.
Go to Settings> Update & Security> Windows Update and click Check for Updates. If there is an update available, click Install Now to download it to your computer.
Get Microsoft Store Downloading Apps Again
We are confident that one of these solutions will help. If you still can’t download or update apps on your computer, re-register or reinstall Microsoft Store and try again.
How to fix if Microsoft Store is not downloading apps? 11 ways to fix
How to fix if Microsoft Store is not downloading apps? 11 ways to fix