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How to Fix “Your Connection is Not Private” Error in Google Chrome

Google takes security measures to protect you from suspicious sites. And he takes action when he thinks you are about to make a mistake.

Take the message Your Connection Is Not Private. While many consider this to be a mistake, it is actually a warning. When users are about to enter an unsecured site, Google intervenes and suspends the connection until you can figure it out.

This security measure is good in most cases. But there are times when a search engine blocks trusted sources. Why is he doing this? How can we end this?

In this post, we will look at the essence of the problem and show you how to fix it.

Problem: Your connection is not private

When users submit requests to download a site, your browser runs security checks in the background. It checks the digital certificates installed on the site servers and checks if everything is in order.

In simple terms, digital certificates (also known as SSL certificates) are a means of authenticating the identity of site owners. These are also measures to ensure the confidentiality of all transactions.

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If Google finds a suspicious certificate, it will stop the browser from loading the site. It is at this moment that users are shown the appropriate message.

The risk

Google gives you the option to ignore its warning and manually enter the site. But what if you do this?

A website with a bad certificate cannot protect your data from encryption. This is a concern, especially when the affected site requires users to provide login information. Worse, it could compromise your billing information.

Your data can be stolen if you act without caution.

How to solve the problem

Logging into an unsecured site is not recommended. But what if you are really confident about the integrity of the site? Well, there could be two reasons for the warning. Indeed, there might be a problem with the site certificates. Or the problem is really caused by your settings.

Let’s take a look at possible solutions to this annoying error.

Refresh the page

Starting with the most obvious solution, try refreshing your web page. The warning might have appeared by mistake. Press F5 or click the Refresh button in your browser and see if that solves the problem.

Check your watch

There is a chance that your computer’s clock is not syncing correctly. Browsers like Google Chrome rely on correct clock settings when validating SSL certificates. This may be why your Chrome connection is not closed.

Setting the correct time on your computer is easy.

Windows

In the taskbar, right-click the time and select Configure Date / Time. Choose Date & Time Set Time Automatically and set it to On. Restart your browser and visit the site again. See if the non-private connection error persists.

Mac

Go to Apple menu System Preferences. Click Date & Time. Select automatic date and time, then select your time zone. Please visit the site again to see if this fix worked.

Clear cache

Clearing the cache is a suitable solution for common browser related problems. You can stop receiving non-private notifications about your connection using the “Clear browsing data” feature.

First check if the error persists in incognito mode. Unknown, this mode allows you to browse without saving information such as browser history and cookies. If the site can load in incognito mode, you need to clear the cache.

Press CTRL + Shift + N in Google Chrome to start an incognito session.

To clear the cache, go to Chrome Settings More Tools Clear Browsing Data, or press CTRL + Shift + Del. Select a time range and check the box next to Cached Images and Files. Click “Clear Data” to continue.

Clear SSL State

Clearing the SSL certificate on your computer can help get things back to normal. This process can be compared to clearing your browser cache.

To clear the SSL bar on Windows (and thus Chrome), open Internet Options (click on Start and enter Internet options). On the Content tab, click the Clear SSL State button. After that, restart Chrome.

Mac users can follow the steps in this service guide.

Disable antivirus

Some antivirus programs can affect your network settings. Try disabling them temporarily to check if this is a private connection error.

The same can be said for virtual private network (VPN) users.

Update your DNS

If you’ve made changes to your DNS in the past, it might be time to set up automatic address acquisition. Some Google Public DNS users have had issues after upgrading to 8.8.8.8 or 8.8.4.4.

Windows users can update their DNS by opening Control Panel. Go to Network and Sharing Center Change adapter settings.

Right-click your network and select Properties.

A new window will appear. Go to the Networking tab. Select the Internet Protocol Version 4 (TCP / IPv4) or Internet Protocol Version 6 (TCP / IPv6) checkbox. After that click “Properties”.

Another window will appear. On the General tab, select the Obtain DNS server address automatically check box.

Conclusion

The solutions listed should help if the problem is on your side. However, if the SSL certificates have expired, site administrators must apply the fix themselves. Help them by sending an email or contacting them via social media.

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