Adobe products such as Photoshop and Illustrator are expensive to buy and use, which means pirated copies are easy to find. To help stop software pirates, Adobe requires the Adobe Genuine Software Integrity service to be running. This disables Adobe software that is not associated with a legitimate license or account.
If you’re using genuine Adobe products, you shouldn’t get the Adobe Genuine Software Integrity service error. These errors usually only appear if the software has been corrupted, improperly installed, or if you’ve previously had pirated versions of Adobe software installed. To fix this, you need to follow these steps.
What is Adobe Native Software Integration Service?
As the name suggests, the Adobe Genuine Software Integrity service is dedicated to ensuring the integrity of its software. The pirated versions, of which there are many, put Adobe’s reputation at risk, especially since they can often be associated with additional software annoyances such as viruses or other malware
The service acts as a deterrent by disabling pirated software not associated with genuine Adobe licenses, warning users of the risks and encouraging them to upgrade to genuine copies. Because the service is integrated into the Creative Cloud service, installing and using pirated Adobe software is extremely difficult.
However, this does not mean that he has no problems. From time to time, even true Adobe users may encounter a piracy warning even if they own a legitimate copy of Adobe software. This is especially true for older versions that are not associated with an Adobe Creative Cloud account.
There are ways to deal with this problem. The obvious answer is to remove any pirated software installed. If you purchased Adobe from a source that you are not sure about (for example, an online retailer), you may have been sold an inappropriate copy.
You can report fake Adobe software through the Adobe website if you believe so. Unfortunately, you will not be able to continue using pirated software, so you need to uninstall it and purchase a legitimate copy or license to continue.
Remove Pirated Adobe Software
Genuine Adobe software is responsible for the small number of piracy warnings generated by this service. For most users, piracy warnings from Adobe Genuine Integrity will be triggered by fake Adobe software installed on their PC or Mac.
The easiest way to work around this issue is to completely remove the pirated Adobe software. You can then resume using the Adobe software with a 7-day trial, or opt out of Adobe entirely and use free alternatives such as GIMP for Windows, Linux, and Mac.
Most pirated versions of Adobe will look and act exactly like the real ones, so you can remove them using traditional methods, such as through the Windows settings menu.
After removing pirated software, you should scan your PC for malware to make sure nothing malicious is left. If the pirated Adobe uninstaller does not work and after doing this you find that Adobe piracy warnings continue to appear on a genuine installation, you will need to use the Adobe Software Cleanup Tool to fix the problem.
Using Adobe Creative Cloud Cleaner and Reinstalling
Any software installation can be corrupted, so to help you with similar issues, Adobe offers a cleaning tool to reinstall Adobe Creative Cloud and any Adobe software you have installed. This tool is available for Windows and macOS devices.
It does this by automatically removing all Adobe-related files, settings, and Windows registry entries that might have been left behind by the standard uninstaller. If a pirated copy of Photoshop continues to cause problems, for example, you can use this tool to erase everything from the sheet.
- First, you need to download the Adobe Creative Cloud Cleaner tool. from the Adobe website. Scroll down the page until you come to the How to use the Creative Cloud Cleaner tool drop-down menu, then select your operating system from the list. Once you’ve selected your operating system, click the Download button to start downloading.
- Windows users will be presented with a command prompt window, in which they must first confirm their language selection. English users will need to enter e and then press enter to confirm.
- Then you will need to accept the software license. Enter y to confirm, then press enter. If you want to exit, enter n instead.
- In the next step, you can select the software that CC Cleaner should search for and remove. For maximum effect, you should select the All option, which removes all Adobe software and settings from your PC. To do this, type 1. To uninstall only Creative Cloud and installed applications (for example, Photoshop), select option 3. Otherwise, select one of the alternatives (2 through 13), then press Enter.
- Depending on which option you choose, you will be presented with a list of currently installed Adobe software. You can uninstall them individually, or choose the last numbered option to uninstall all installed Adobe software instead. Press the enter key to confirm your choice.
- Confirm your selection by pressing the y key followed by the enter key on your keyboard.
- The tool will start the cleaning process. Once completed, a log file will be saved that you can check later to see the full progress of the tools. If there are no errors, you can close the CC Cleaner tool by pressing Enter or by clicking the exit button in the upper right corner.
After Adobe CC Cleaner finishes, restart your computer. Then you can start reinstalling Adobe Creative Cloud and other Adobe products. If the products are genuine, Adobe piracy warnings should no longer appear.
Disable or remove Adobe Native Software Integration Service
If you want to disable or uninstall the Adobe Genuine Software Integrity service from your PC or Mac, you’re going to have a tough time.
The component is an integral part of the Adobe Creative Cloud software and is required to install and use modern Adobe software. While there may be methods to work around these measures, they do not work for a long time because Adobe frequently fixes and discourages any attempt to bypass genuine software verification.
Unfortunately, simply disabling or attempting to uninstall it will stop your Adobe software from working in the long run. If you want to uninstall the service, you need to completely uninstall Creative Cloud and all installed Adobe software using the Adobe CC Cleaner tool shown in the steps above.
This will remove all communications between your PC or Mac and the genuine Adobe software authentication servers. For users with a pirated copy of Adobe, the only way to turn it off and continue working is to purchase a legitimate copy of their favorite photo and video editing tools instead.
Using Adobe Native Software
The best way to avoid the Genuine Adobe Software Integrity Service error is to avoid pirated copies of Adobe software. Photoshop may seem expensive, but installing a pirated version of it can cause problems on your PC or Mac if you decide to pay for the license later.
The Adobe Creative Cloud license is available for a monthly fee and can be used across multiple devices. If you’re an iPad user, you can take advantage of Adobe Photoshop on iPad as it’s included with the standard Creative Cloud license.