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Origin is EA’s answer to Steam, but anyone calling themselves a PC gamer knows it pales in comparison. Origin often comes with weird glitches, especially if you’re trying to play older games on a more modern operating system. The good news is that there is a relatively easy way to fix many of these problems: clear the Origin cache.
Clearing the cache is a simple process that anyone can do and it will remove corrupted or erroneous data that could otherwise lead to errors. If you find that Origin isn’t launching your games (or just isn’t responding when you try to play something), start your troubleshooting by clearing your cache.
How to Clear Your Origin Cache
If Origin is running, shut it down before clearing the cache.
How to clear cache using EA Desktop
EA Desktop is currently in open beta. If you’re using it and not Origin, clearing your cache is as easy as selecting multiple options.
- Open the EA Desktop app and select the three dashes in the upper left corner of the screen.
- Select Help> Restore Applications.
- 0- Select Clear Cache.
This will restart the application and clear the cache, resolving a large number of small bugs and crashes in the application. Please be aware that EA Desktop is still in open beta, so there are potential software conflicts and bugs that have not yet been fully resolved.
You can also do this by going to Start> EA> Application Restore. It will perform the same function without having to completely open the application.
How to clear the cache via Origin
If you, like most people, are still using the traditional Origin app, clearing the cache is a little more difficult (but still easily doable).
- Close Origin and make sure no more processes are starting by opening the Task Manager and ending any related processes you find there.
- Type Windows + R or search for “Run” in the Windows search bar.
- Enter% ProgramData% / Origin and click OK.
- In the folder that appears, delete everything except LocalContent.
- Type Windows + R or search for “Run” again.
- Enter% AppData% and click OK.
- A subfolder named “Roaming” will open. Select and delete the Origin folder.
- Look at the navigation bar in the file folder. Select AppData and then select Local.
- Select and delete the Origin folder inside Local.
- Restart your computer.
This process cleans up your saved configuration data and helps you troubleshoot crashes that could cause your games to crash or crash in Origin itself.
4- How to clear Origin cache on Mac
If you’re primarily a Mac user, clearing your cache becomes even more challenging. It’s easy, but tiring.
- Open Finder.
- Select Go> Go To Folder.
- Enter / Library / and select Go.
- 0-Select Application Support.
- Select a source.
- Select and remove DownloadCache.
- Empty the trash.
It is very important to empty the trash at the end of the process to clear the Origin cache. Then you should restart your Mac and restart Origin.
Additional Troubleshooting Steps
If clearing the cache doesn’t solve the problem, there are a few additional steps you can take.
Disable Origin in the game
Origin includes an in-game overlay that allows you to access your friends list, but it has been proven to cause problems with some games. If you are having problems launching the game, please disable this feature.
- Open Origin> My Game Library.
- Right-click the game and select Game Properties, then uncheck the box to disable Origin in the game.
Recover game files
Origin has a built-in repair service that fixes many of the most common game issues.
- Open Origin> My Game Library.
- Select the name of the problem, then select the screw under the needle, then select Repair.
Origin will re-upload the appropriate files before restarting. Then try starting the game.
Origin is the leading platform for EA games, but sometimes you will find it difficult to launch games, especially if they originally came out on a previous operating system. The Sims 3 is just one example of a game that is incredibly tedious to run on Windows 10 without changing settings.
The good news is that a few quick fixes like clearing your cache or running the Origin repair service will get you back to your favorite games in no time.
How to Clear Your Origin Cache
How to Clear Your Origin Cache
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