How to cancel your Norton Antivirus subscription.Are you planning to cancel your Norton AntiVirus subscription? Have you signed up for a limited trial but can’t figure out how to cancel it? We are here to help. For reasons ranging from active virus protection to system optimization and more, many of us turn to products like Norton AntiVirus as our computer security solutions.But as circumstances or preferences change, you may need to cancel that subscription. So here are the steps you need to follow to cancel your Norton subscription on any of your devices.
About Norton AntiVirus Subscriptions
When it comes to cybersecurity, Norton is a well-known company offering anti-malware protection. Their antivirus is built as a combination of almost every internet security feature known to us today. Thanks to this, it is able to protect your device no matter what operating system you are using. It works equally well on both Windows and macOS and Android.
- Norton AntiVirus Plus comes with security features for your devices, but it lacks some additional security add-ons.
- Norton 360 Standard or Deluxe includes all the security you need, plus a password manager and VPN.
- Norton 360 with LifeLock is for anyone who wants advanced cyber protection with dedicated privacy features.
As you can see, Norton subscription models are not very flexible. Some levels lack certain features you might need, while others offer bells and whistles you’ll never use. Therefore, if you are not getting the most out of your subscription, you may want to look for alternatives and terminate your Norton membership.
How to Cancel My Norton Subscription from Windows or Mac
- Go to my.norton.com and sign in with your credentials.
- Hover over your profile picture in the toolbar and select Manage my subscriptions from the menu.
- On the My Subscriptions tab, find the subscription plan you want to cancel and click the Cancel Subscription Renewal link shown on the right.
- After clicking the link, Norton will try to convince you to stay with an attractive offer. If you choose to unsubscribe, click the Cancel Renew button in the lower right corner of the screen.
- After a few pages, you will need to confirm the unsubscribe. Norton will then ask for your opinion. Select the reason for unsubscribing from the drop-down menu and click the Cancel Renew button again.
- Norton will then warn you about the benefits you will lose by unsubscribing from their services. Click the Cancel Renew button again.
- Finally, you will receive a message that you have successfully canceled your Norton subscription.
How to Cancel My Norton Subscription on iPhone or iPad
You can always use your favorite web browser like Safari or Firefox to cancel your Norton subscription on your iPhone or iPad. But if you purchased this antivirus from the Apple App Store, you will have to do so in your phone’s Settings app. Here’s how:
- Go to the Settings app on your iPhone or iPad.
- Click on your Apple ID and a new menu will appear.
- Select Subscriptions to open a list of active subscriptions.
- Click Norton and select Cancel Subscription or Cancel Free Trial.
- When prompted confirm to cancel.
How to Cancel My Norton Subscription on an Android Device
If you purchased Norton from the Google Play store, you will need to cancel your subscription from the store itself. Whether you are using an Android smartphone or tablet, these steps are the same:
- Go to Google Play Store and tap your profile icon in the top right corner of the screen.
- Select Payments & Subscriptions.
- Go to the Subscriptions section.
- Search for Norton, tap it and select Unsubscribe.
- Select the reason why you want to unsubscribe and click Continue.
- Finally confirm that you want to unsubscribe.
Norton Free Trial Cancelation
If you’d like to try Norton AntiVirus without the obligation of a subscription, you’ll be happy to know that the website offers a free 14-day trial. The trial period may vary depending on the Norton offer or the region where you sign up.
Norton Refund Policy
If you are unhappy with Norton or if your safety and security needs have changed, you should know that you may be eligible for a refund. Norton has a well-defined refund policy. Please note that you can get a refund for both Norton Annual Subscription and Norton Monthly Subscription.The refund policy may be different for you if you purchased your Norton product from a third party (retailer, app store, or service provider). In this case, check with the specific third party for their return policy.
Subscription Yearly Refund Policy
If you choose an annual subscription, you are eligible for a full refund if you request it within 60 days of purchase. This is what Norton calls the 60-Day Money Back Guarantee Program. You can also get your money back if you request a refund within 60 days of the start of your next billing cycle.
Monthly Subscription Refund Policy
You will receive a full refund for your monthly subscription if you request it within 14 days of purchase date. However, subsequent monthly renewals are non-refundable.
Trial Refund Policy
If you started your trial period and forgot to cancel it before the expiration date, you will be charged for an annual subscription. However, you may be eligible for a refund if you request it within 60 days of your billing date, not the trial start date.How you will request a refund depends on the region you are from. You can do this by contacting Norton through the official Norton support page or via live chat on their official website. If you are from the UK, you can dial the Norton Refund hotline (+44 0800-368-8383) and have a specialist help you resolve your issue. It may take a few days to process your return request, so please be patient.Canceling your Norton AntiVirus subscription can seem like a hassle, depending on the device you’re using, because Norton tries so many times to keep you as a customer. A few minutes of effort now will save you a lot of money in the future. Whether you no longer need protection or are looking for another antivirus service, making sure you are no longer being charged is the key to saving money and managing your online security effectively.
How to cancel your Norton Antivirus subscription
Option 1: To cancel your Norton Antivirus subscription, follow these steps:
- Go to the Norton Antivirus website and log in to your account.
- Navigate to the “Subscription” section in your account settings.
- Look for the “Cancel Subscription” option and click on it.
- Follow the on-screen instructions to confirm the cancellation.
- You may be asked to provide feedback on the cancellation; feel free to share your thoughts.
- Once the cancellation is complete, you will receive a confirmation email.
Option 2: Canceling your Norton Antivirus subscription is a breeze with these steps:
- Access your Norton account through their website using your credentials.
- Head to the “Subscription” tab located in the account settings.
- Spot the “Cancel Subscription” button and click on it to proceed.
- Confirm the cancellation when prompted and provide any necessary feedback.
- An email confirming the successful cancellation will be sent to you shortly.
Option 3: For those looking to cancel their Norton Antivirus subscription, follow these easy steps:
- Start by logging into your Norton account on their official website.
- Within your account settings, locate the “Subscription” section.
- Click on “Cancel Subscription” to initiate the cancellation process.
- Confirm your decision when prompted and, if willing, share your reasons for cancellation.
- After successful cancellation, expect an email verification for your records.
Option 4: Canceling your Norton Antivirus subscription is simple with these instructions:
- Log in to your Norton account via their website.
- Navigate to the “Subscription” area in your account settings.
- There, you’ll find the “Cancel Subscription” option; click on it.
- Confirm the cancellation to proceed and possibly provide feedback.
- For your peace of mind, a confirmation email will be sent to you post-cancellation.
Option 5: Save time and effort while canceling your Norton Antivirus subscription:
- Open your web browser and log in to your Norton account.
- Seek out the “Subscription” section in your account settings.
- Click on “Cancel Subscription” to initiate the process.
- Confirm the cancellation and share any feedback if desired.
- Receive a confirmation email once the cancellation is finalized.
Remember, the steps provided here are based on general instructions, and the exact process might vary depending on updates or changes made by Norton. Always check Norton’s official website or contact their customer support for the most accurate and up-to-date cancellation information.
How to cancel your Norton Antivirus subscription