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how do i fix microsoft outlook not responding

Posted on January 12, 2022January 12, 2022 By blog_786 No Comments on how do i fix microsoft outlook not responding

how do i fix microsoft outlook not responding.

Microsoft Outlook crashes intermittently when you open an application on a Windows computer? Does the application freeze from time to time and display a “Microsoft Outlook not responding” warning at random intervals?

In this guide, you will learn why Microsoft Outlook is not responding on Windows and eight possible fixes.

 how do i fix microsoft outlook not responding

1. Force Close and Reopen Outlook

Shutting down Outlook in Windows Task Manager can restore order.

Right-click the Start Menu icon, or press Windows Key + X and select Task Manager from the shortcut menu.

 how do i fix microsoft outlook not responding

Advice. The Ctrl + Shift + Esc keyboard shortcut is a faster way to launch Windows Task Manager.

Go to the Processes tab, select Microsoft Outlook and click End Task in the lower right corner.

 how do i fix microsoft outlook not responding

If you don’t find Outlook in the Processes tab, go to the Details tab, select OUTLOOK.EXE and click End Task.

 how do i fix microsoft outlook not responding

Select End Process in the confirmation request.

 how do i fix microsoft outlook not responding

Open Microsoft Outlook again and check if the application works without freezing or crashing.

2. Run Outlook in Safe Mode

As mentioned earlier, Microsoft Outlook may not respond if some preinstalled or third-party add-ons affect its performance. Starting Outlook in Safe Mode will disable all add-ins and other settings when the application starts. This will help you determine if a faulty or conflicting add-in is causing Outlook to be unresponsive.

Press Windows Key + R to open Run. Type or paste Outlook.exe / safe into the dialog and select OK or press Enter.

 how do i fix microsoft outlook not responding

If Windows cannot start Outlook in Safe Mode through the Run box, use the keyboard shortcut instead. Press and hold the Ctrl key and select the Outlook application icon on the desktop, taskbar, or start menu.

You will be prompted to confirm that you want to open Outlook in Safe Mode. Select Yes to continue.

 how do i fix microsoft outlook not responding

Select Outlook from the Profile Name drop-down menu and click OK.

 how do i fix microsoft outlook not responding

If Outlook is working correctly in Safe Mode, this indicates that the add-in is responsible for the “Microsoft Outlook (not responding)” error. The next thing to do is disable all add-ins and restart Outlook.

Select “File” from the menu bar.

 how do i fix microsoft outlook not responding

Select Options (or More> Options) at the bottom of the left sidebar.

 how do i fix microsoft outlook not responding

Go to the Add-Ins page, select COM Add-ins from the Manage drop-down menu and select Go.

 how do i fix microsoft outlook not responding

Uncheck all add-ons under Available Add-ons and click OK.

 how do i fix microsoft outlook not responding

Close and reopen Outlook, re-enable the disabled add-ins one by one to determine the faulty / non-working add-in responsible for the Outlook crash.

Return to the Outlook Add-ins page (see step 7), check the add-in you want to enable, and click OK.

 how do i fix microsoft outlook not responding

Close and reopen Outlook and repeat step # 8 for any built-in or third-party add-ins in the list. If Outlook hangs and displays a “Microsoft Outlook not responding” warning after you enable the add-in, this indicates the source of the problem. Open Outlook again in Safe Mode, disable the add-in, and then restart Outlook.

3. Update Outlook

Outlook can sometimes stop responding on your computer if the version installed on your computer is out of date or contains errors. Connect your computer to the Internet and do the following:

Open Outlook and select “File” from the menu bar.

 how do i fix microsoft outlook not responding

Select “Office Account” in the sidebar.

 how do i fix microsoft outlook not responding

Click the Update Options dropdown button.

 how do i fix microsoft outlook not responding

Select Update Now.

 how do i fix microsoft outlook not responding

This will launch the Microsoft Office Click-to-Run client. The tool will update Outlook if there is a new version of the application. Otherwise, it will display “You know!” alert if you have the latest version of Outlook installed on your computer.

 how do i fix microsoft outlook not responding

Close the update client and try the next troubleshooting solution if the “Microsoft Outlook not responding” problem persists.

4. Run the Outlook Advanced Diagnostics Tool

Microsoft has an automated diagnostic tool that fixes problems with Outlook and other Office or Windows applications. Download the setup file, install the tool on your computer and follow these steps. One more thing: make sure your computer is connected to the Internet.

Open the Start menu, type Microsoft Support in the search bar, and select Run as administrator from the Microsoft Support and Recovery Assistant menu.

 how do i fix microsoft outlook not responding

1- Select Outlook and click Next.

 how do i fix microsoft outlook not responding

2-Select the problems that best describe the problem with Outlook on your PC: Outlook won’t start, Outlook stops responding or freezes, Outlook keeps crashing with the message “Microsoft Outlook has stopped working.” Click Next to continue.

 how do i fix microsoft outlook not responding

3 – Select Yes and click Next if you are using the diagnostic tool on the affected computer.

 how do i fix microsoft outlook not responding

4 – select your Microsoft account or select Use a different account to sign in with a different account.

 how do i fix microsoft outlook not responding

Wait for the tool to diagnose Outlook on your computer and follow the recommendations. Try the other troubleshooting steps below if Microsoft Support and Recovery Assistant does not resolve the issue.

5. Reduce Outlook’s Data File

Your Outlook inbox (and data) gets bigger as you send and receive more emails. Outlook will take longer to open emails and perform other tasks if its data file becomes corrupted or too large. Outlook may even crash or sometimes not respond while in use.

Interestingly, Microsoft allows users to manually shrink or shrink their Outlook data file without deleting messages and folders.

 how do i fix microsoft outlook not responding

Open Outlook, select File from the menu bar, select the Account Settings drop-down list and select Account Settings.

Go to the Data Files tab, select the data file you want to shrink / compress and select Settings.

 how do i fix microsoft outlook not responding

Click the Advanced tab and select Outlook Data File Settings.

 how do i fix microsoft outlook not responding

Select Compress Now and click OK when Outlook has finished compressing the data file.

 how do i fix microsoft outlook not responding

Close and reopen Outlook and monitor the performance of the application. Repair Outlook if this does not resolve the “Microsoft Outlook not responding” error.

6. Repair Outlook

Repairing Outlook can fix issues that cause the application to stop working when sending or reading emails in your Inbox. You can restore Outlook from Windows Settings or Control Panel.

Go to Settings> Apps> Apps & Features, click the menu icon next to Microsoft Outlook and select Edit.

 how do i fix microsoft outlook not responding

To repair Outlook from Control Panel, open Control Panel> Programs> Programs and Features, select Microsoft Outlook and select Change from the menu bar.

 how do i fix microsoft outlook not responding

Choose how you want to repair Outlook and click Recover.

 how do i fix microsoft outlook not responding

Quick Repair is a self-healing process that scans files for damage and replaces any damaged file with fresh copies available locally on your computer. It’s fast and doesn’t require an internet connection.

Online Repair, on the other hand, removes Outlook from your PC and reinstalls a fresh copy from Microsoft servers. The operation requires an internet connection. It also takes longer to complete.

 how do i fix microsoft outlook not responding

We recommend running Quick Repair first. If the problem persists, reopen the recovery tool and choose the online recovery option instead.

7. Restart Your Computer

This will update Windows, close programs that interfere with Outlook, and fix other issues that are causing Outlook to crash. Make sure you close all applications before restarting your computer to avoid losing unsaved work.

Press the Windows key or the Start menu icon, select the power icon and select Restart.

 how do i fix microsoft outlook not responding

8. Update Your Computer

Windows Updates sometimes come with updates for Microsoft Outlook and other Office applications. These updates resolve issues that prevent Outlook from opening or working properly on Windows.

If you have a Windows 11 computer, open the Settings app, select Windows Updates in the sidebar, and install or resume an available update.

 how do i fix microsoft outlook not responding

To install Windows updates on Windows 10, go to Settings> Update & Security> Windows Update and select Check for Updates.

Stabilize Outlook in Windows

Some reports suggest that third-party antivirus software may interfere with Outlook on Windows. If Outlook still crashes after trying these fixes, disable or uninstall your antivirus tool. Contact Microsoft Office Support if the issue persists.

how do i fix microsoft outlook not responding

how do i fix microsoft outlook not responding

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