Camera Not Working on Skype Windows 10? Here’s How to Fix It.
I recently wrote a post about a microphone issue in Skype and how it doesn’t work for many users. After reading this post, some of our users asked us to do a similar post about a camera issue in Skype. You see, a lot of Windows 10 users on Skype don’t have a camera. Users are upset because they cannot attend meetings and are participating in a video conference. Don’t worry, we’ve got you covered.
There may be several reasons why the camera refuses to connect to Skype or gives permission to use it. Let’s take a look at them in turn.
Camera Not Working on Skype Windows 10?
The camera does not work on Skype
1. Skype is disabled
Various applications and software can fail for a variety of reasons such as DDoS attacks, malware, bugs, etc. While I would recommend Down Detector to check for service outages any day, Microsoft has created a dedicated page for Skype itself. …
Follow the link below to check if you are having problems with Skype. As you can see, it tracks various aspects of the service such as audio calls, video calls, messages, and so on. If
Visit Skype
2. Updates
Microsoft has released a new update for Skype? Before moving on, there are two ways to install Skype. You if installed it from the Windows Store, you can check the updates section to see if it’s available. If so, update it immediately.
If you installed the Skype app directly from the official website, you will either have to launch the app if prompted to update, or you can go back and download Skype again. That’s why it’s better to download from the Windows Store if it doesn’t give you a hassle.
3. Network connection and troubleshooting
Check your internet and Wi-Fi connection and make sure it works. Skype video calls can consume a significant amount of traffic and require a high-speed Internet connection to work without delays. The only thing you can do is visit the Speedtest website and check your download and upload speeds. You can also connect your smartphone or another device to your Wi-Fi network and check if it is working properly. This way you will know if the problem is with Wi-Fi or with your laptop/computer on which you can use Skype.
Your Windows 10 computer comes with a network troubleshooter that checks your network connection and checks it for various errors. If you have any reason to believe that there is something wrong with your network connection, search for the network troubleshooter in Windows Search and run it. If an error is found, follow the instructions on the screen. You can also visit Microsoft’s help page, which explains in detail why Skype cannot detect the webcam on Windows 10.
Visit Speedtest
4. Re-install
Reinstalling any software or application can solve many problems, including corrupted and corrupted files, errors, etc. And reinstalling is just part of the process. You also need to delete old files. First, right-click Skype to uninstall it.
When you uninstall an application, leftover files are left on your system and may be damaged. To remove them before reinstalling a new copy of Skype, press Ctrl + R to open the Run window and type “% appdata%” without quotes before pressing Enter.
Delete the Skype folder found here.
You can now visit the Microsoft Store and download the Skype that we offer or download directly from the site. Many users report that installing from the site actually solved the problem with the camera not working in Skype. It might be worth a try. Please note that it is much easier to update apps if you install them through the Store. Click the Get Skype for Windows 10 button to select an alternative, Get Skype for Windows to download the file to your hard drive.
Also note that upon a fresh installation of Skype, the application will ask you to grant the necessary permissions to use the microphone and camera. This will help provide audio and video.
Download Skype
See also: Looking for alternatives to Skype? Here are 5 programs you should try
5. Web camera permissions
You did everything right and gave the app the necessary permissions to use the camera, but you still see the “Device not found” error in Skype. It may be that the settings failed to register the change due to some kind of error. To check, press the Windows + I keys on your keyboard to launch Settings and select Privacy here.
Select Camera from the left pane of the window and scroll a little to find a list of all apps that have permission to use the camera. Find Skype here and make sure it’s turned on.
Check if the camera works in Skype on Windows 10.
6. Skype Cam settings
Apart from Windows 10 settings, each app comes with its own settings and Skype is no different. Launch Skype and press the menu button to open the settings.
Select “Audio & Video†here on the left side of the window and you will see that your webcam is working. If that doesn’t work, use the dropdown menu above to select the correct camera device. Maybe you have more than one installed?
Also Read: How to Record Skype Video Calls – The Complete Guide
7. Webcam drivers
The webcam on your Windows 10 computer is a hardware device that needs drivers to connect and work with Skype and other applications that use it. Are you using the latest drivers? Are they corrupt? To find and install the update, open Device Manager and find the webcam installed on your computer. This should usually be in the Imaging Devices section. Double click to open it and right click the camera hardware to update the drivers.
After that, restart your Windows 10 computer to check if the Skype camera works again or not.
8. Run the troubleshooter
Windows 10 has a troubleshooter that will look for errors and other problems that are bothering your computer and recommend the necessary solutions for them. Find Troubleshoot in Windows Search, open it in Settings. There are many troubleshooting options, but I am using Windows Store apps as I installed Skype from there and as mentioned earlier this is a known issue.
Follow the instructions on the screen if you find an error. You can try other troubleshooters depending on your hardware and software configuration. Check if Skype can now detect the webcam or if it still doesn’t work.
9. Compatibility with the webcam
Unlike Apple’s Macs, Windows computers come in a variety of configurations that include a variety of processors, webcams, audio devices, and RAM from manufacturers. How do you know if the webcam installed on your system is compatible with Skype or not?
Luckily, someone at Ubuntu has compiled a list of all known webcam computer models that are compatible with Skype. Review the list and note that even if your list is not there, it is possible that the list is not updated or is incomplete.
Also read: How to get blur mode in Skype
10. Reset Skype
Resetting Skype is a much better option than, say, formatting or resetting Windows 10. The latter will remove all applications, software, and data stored on your computer, leaving you with a blank canvas. Making backups and reinstalling everything can be challenging. To reset Skype, press the Windows + I keys on your keyboard and select Applications.
Select Apps & features and find Skype in the list. when you do, click on it once to open the more options button.
Scroll a little to find two options. One is repair and the other is reset. I would suggest using the repair option first and see if it decides the camera isn’t working with the Skype issue. If that doesn’t work, choose the reset option, which will erase all settings and data from your computer.
When you log in again, it will download fresh files and data from the internet. This will clean up any corrupted files and create new ones.
Camera does not work on Skype in Windows 10
The camera and microphone issue in Skype is not new. As I explained to you in the post above, there are many different ways to deal with these errors. If you find another way to resolve this error, please let us know in the comments below and we will add it. I am not suggesting formatting the computer, as it can be cumbersome and the error can repeat itself.
Camera Not Working on Skype Windows 10?