9 Ways to Fix McDonald’s App Not Working.There’s nothing more frustrating than when you’re hungry and your McDonald’s app isn’t working. Many things can cause your app to stop working and your phone to not be able to access the internet. Luckily, you can make a few changes to your phone and app to fix the problem. Let’s see what these solutions are.A few reasons why your McDonald’s app is not working are that your app or your phone has a minor glitch, the McDonald’s servers have experienced an outage, your app has a problem with your login session, you haven’t given your app access to your location and more.
1. Switch to Mobile Data From Wi-Fi Data
If you’re having trouble ordering food using the McDonald’s app, try disconnecting from your Wi-Fi network and switching to mobile data to see if that solves your problem. You may be using a weak and unstable public Wi-Fi network, which is preventing your app from connecting to the internet properly.Connecting to your carrier’s data ensures that your phone has reliable internet access, which can fix your McDonald’s app.If you are an Android user, you can disconnect from Wi-Fi by double-swiping down on the top of your phone screen and tapping the Wi-Fi icon. On iPhone, swipe down from the top right corner of your phone screen and tap the Wi-Fi icon.
This will force your phone to use mobile data.
2. Close and Relaunch Your McDonald’s App
Minor issues with your app can prevent you from taking full advantage of all the features of the app. You can try to fix such problems by restarting the application. This allows your application to shut down and reload all functionality from scratch, eliminating minor glitches.
On Android
- Click the Recent button to view open applications.
- Swipe up on McDonald’s to close the app.
- Open the app drawer and click McDonald’s to restart the app.
On iPhone
- Swipe up from the bottom edge of the phone screen and pause in the middle.
- Find and swipe up on McDonald’s to close the app.
- Relaunch the app by pressing McDonald’s on your phone home screen.
3. Check if McDonald’s Servers Are Down
McDonald’s servers may go down, preventing the company’s mobile app from working. In this case, you cannot fix the problem on your end, as it is up to the company to fix the problem on their servers. You can check if McDonald’s is down by visiting a website like Downdetector. This site will tell you if the company’s servers are down. If so, you will have to wait until the company fixes these issues and restores the servers.
4. Turn Off Your Mobile’s VPN to Fix McDonald’s App Not Working
The VPN app on your phone allows you to route your internet data through a third party server. This mechanism helps you in many scenarios, such as bypassing your ISP’s restrictions. However, you should consider disabling your VPN when you run into issues while using an internet app like McDonald’s.Launch the VPN app and disable the service. Then open McDonald’s and see if the app works. If you can place orders with the app when your VPN is disabled, your VPN is the culprit. In this case, you can leave the VPN service disabled every time you use McDonald’s. Another possible solution is to change your location on the VPN app to see if that helps.
5. Restart Your iPhone or Android Phone
Just like the McDonald’s app, your iPhone or Android phone may have a slight glitch that will prevent your apps from working. In this case, restart your phone to possibly fix minor phone glitches.Be sure to save any unsaved work before turning off the device.
On Android
- Press and hold the Power button on your phone.
- Select Restart from the menu.
- Start McDonald’s when you turn on your phone.
On iPhone
- Press Volume Up + Side or < span style=”font-weight:bold”>Volume Down + Side on your phone.
- Drag the slider to the right to turn off your phone.
- Turn on the phone by pressing and holding the side button until the Apple logo appears.
6. Give the McDonald’s App Access to Your Phone’s Location Data
McDonald’s is a food delivery app and the app needs access to your phone’s location in order to service your orders. If you’ve denied an app access to your location, grant the app that access to resolve your issues with the app.
On Android
- Open the app drawer on your phone, touch and hold the McDonald’s icon and select Application info.
- Select Permissions on the next page.
- Select Location.
- Turn on Allow only when using app.
- Start the application.
On iPhone
- Open Settings on your iPhone.
- Select Privacy > Location Services in the settings.
- Select McDonald’s from the list.
- Select When using an application.
- Open the McDonald’s application.
7. Log Out and Back Into Your Account in the McDonald’s App
Problems with your login session can cause your McDonald’s app to not work. Your app might be having trouble finding your account on the company’s servers, or there might be another issue with your current login.You can try to fix this by logging out and logging back in to your account on the app. Keep your McDonald’s username and password handy as you will need them to log into your account.
- Open McDonald’s on your phone.
- Select the three horizontal lines in the upper left corner of the application.
- Select My Account from the menu.
- Scroll down the Account page and select Sign Out at the bottom.
- Select Exit at the prompt.
- Close and reopen McDonald’s, then sign in to your account again.
8. Clear McDonald’s App Cache
Like many other apps, McDonald’s saves cache files on your phone to speed up the use of the app. Sometimes this saved cache gets corrupted causing your application to crash. This may be the case with your application.In this case, clear your app’s cached data and your issue will be resolved. In doing so, you will not lose your current login session or account information.Please note that you can only perform this procedure on an Android phone. iPhone does not allow you to clear cached app data.
- Open the app drawer on your Android phone, press and hold McDonald’s and select Application info.
- Select Storage Usage on the next page.
- Select Clear Cache to clear cached application data.
- Open McDonald’s application.
9. Remove and Reinstall McDonald’s on Your Phone
If you are still unable to use the McDonald’s app on your phone, the last solution is to uninstall and reinstall the app on your phone. This fixes any problems related to the core files in the application, allowing you to use your application without problems.Please note that you will have to sign in to your account again when you reinstall the app, so keep your login details handy.
On Android
- Click and hold the McDonald’s icon in the app drawer.
- Select Delete from the menu.
- Select Remove at the prompt.
- Open Google Play Store, find McDonald’s and select < span style=”font-weight:bold”>Set.
On iPhone
- Press and hold the McDonald’s icon on your phone home screen.
- Press the X in the upper left corner of the app.
- Select Remove in the query.
- Open the App Store, search for McDonald’s and tap the download icon.
Start Snacking by Resolving Your McDonald’s App Issues
Issues with the McDonald’s app may prevent you from viewing the McDonald’s product menu or ordering from available menus. This happens for various reasons, and fortunately, in most cases, fixing the problem is not difficult.Use the methods above and your McDonald’s app will be fixed. You can then start ordering your favorite meals. Enjoy!
9 Ways to Fix McDonald’s App Not Working
9 Ways to Fix McDonald’s App Not Working