OneDrive is an online storage platform for your files. It is as if the hard drive is in the cloud. The more files and folders you store and sync, the more likely you are to have problems syncing with OneDrive
In this article, we’ll discuss the following ways to resolve sync issues:
- Is there a problem with your account or with Microsoft?
- Connect to your account
- Using OneDrive with Linux
- File and folder size
- Reset OneDrive
- Check file path
- Reconnect your OneDrive account
- Check security permissions.
- Selective sync
- Are you using the latest version of OneDrive and Windows?
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A problem with your account or Microsoft?
The first thing you need to know is a problem with your system or OneDrive service.
Right-click the OneDrive icon and select Browse Online to open the files in your browser.
If your files won’t load, it might be a problem with Microsoft, not your system. The only thing you can do is wait until the problem is resolved.
Account connection
Another possible reason your files might not sync is because your OneDrive account is not linked to your Windows account. To link it:
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- Click the cloud icon to open the application.
- Click More, Settings and Account.
- Click Add Account.
- Enter the email address for your OneDrive account.
- Log in with your password and click Next.
- Download and install Insync
- Sign in with your Microsoft account.
- Select the files you want to sync to the cloud or your computer.
- Your synced files will be in your base folder in the Insync application.
- Click the blue or white OneDrive icon.
- If you don’t see the icon, click the up arrow next to the notification area. Select More, then tap Settings.
- Click Account and then Select Folders. If there are any files that you don’t want to sync, uncheck the box next to them.
- If you don’t see the icon, show the hidden icons using the up arrow. If you still don’t see it, OneDrive might not be running.
- Type OneDrive in the search box and click it to open the app and restart it.
- Open the app by clicking the cloud icon.
- Choose More, Settings, then Account.
- Click Disconnect Communication With This Computer.
- In the pop-up window, click “Unlink Account”.
- To reconnect your account, please login with your email address.
- Enter your account password.
- Sign in and click Next.
- Right-click the OneDrive app in Windows Explorer and select Properties.
- Click Security, then System.
- Your name should be in the Full Control Administrators section.
- If you see Deny, change the permissions to Allow.
- Click your name in the Users list, then click Advanced.
- Select Replace All Child Object Permissions.
- Click Apply to take full control of your OneDrive folders and files.
- Open the application.
- Click More, Settings, Account, then Select Folders.
- Check the box next to Make all files available.
- Click OK to complete the steps.
- Enter “Update Options” in the search bar.
- Click Windows Update Options.
- Click the cloud icon in the taskbar.
- Go to “Settings” then “Information”.
- Find the version number and click on it.
- A link will open in your browser and take you to the OneDrive download page.
OneDrive Sync Issues & How To Fix Them”/>
Complete the process by following the directions that you see on the screen. Your OneDrive and Microsoft accounts are now linked. Try syncing your files again.
Use OneDrive with Linux
Microsoft OneDrive does not have an official client application for Linux users. However, you can sync files in the cloud using Insync Google Drive and the third-party OneDrive sync tool for Linux.
OneDrive Sync Issues & How To Fix Them”/>
Insync is compatible with Linux Mint, Ubuntu, and other most common 64-bit Linux distributions. To sync OneDrive:
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
File and folder size
The maximum file size that can be uploaded to both the free and premium OneDrive plans is 10GB. If you’re thinking about hosting a website on OneDrive, compare HostScore with other hosting providers to make sure it has the bandwidth, speed, and resources needed to store all of your hosted files.
If any of your files exceeds this limit, compress the file before uploading it. Right-click, then click Send To, then Compressed (Zipped) Folder.
OneDrive Sync Issues & How To Fix Them”/>
Try syncing your files again to see if that fixed the problem. To retest:
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
If you no longer have problems syncing OneDrive, then you tried to upload files that are too large.
Reset OneDrive
If your files don’t sync, sometimes turning it off and back on can fix the problem.
OneDrive Sync Issues & How To Fix Them”/>
Check the file path
If the file won’t sync or won’t let you collaborate, check the full path. Make sure it is no more than 255 characters long and includes the file name. Sometimes, if you are using subfolders, the path can be too long.
Move the file to a higher level folder or rename it to resolve this issue. To rename a file, right-click it and select Rename.
Special characters in the filename can be supported online but not offline, and vice versa. This can result in files not being synced.
For example, OneDrive doesn’t allow:
â€*: <>? / |
If any of your files contain one of the above special characters, remove it.
To learn more about file name restrictions, see the Microsoft support article: Invalid File Names and File Types.
Try resynchronizing the file to see if this is the problem.
Reconnect your OneDrive account
If you’re having trouble syncing any of your files, it might be a problem connecting to your OneDrive account.
Try disconnecting and reconnecting your account to fix the sync issue:
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
Follow the instructions to complete the process. Repeat the test to make sure your files sync correctly.
Check your security permissions
Security permissions control access to folders and files. You cannot sync a file if you do not have access to it.
OneDrive Sync Issues & How To Fix Them”/>
OneDrive Sync Issues & How To Fix Them”/>
Selective Sync
If one or more of your files and folders aren’t syncing, you may be using the Custom sync settings option. To fix this:
Now all your files will be available for syncing.
Are you using the latest version of OneDrive and Windows?
It is important to update your programs to the latest versions. If you don’t have automatic updates configured, you can do it manually.
To update Windows:
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If you are not using the latest version of Windows, you can update from this screen by following the prompts.
OneDrive also updates automatically. If you want to update it manually:
You can also check the OneDrive website to see if you have the latest version.
The solutions above for fixing OneDrive sync issues are easy to do. Try each one to see if it solves your problem.
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