10 Best Ways to Fix Roku “Error Code 009”.Roku devices are some of the best devices for TV streaming; they are easy to use and come with channels and apps to watch. For the most part, Roku devices are designed to be plug-and-play so you don’t have to worry about updating Roku as everything happens automatically.But what happens if you get Roku error 009? This is usually caused by your device not being able to connect to the internet through a wired or wireless connection. This can be caused by a few different reasons, so we’ll take a look at why you’re seeing this error code and a few fixes to try if you’re getting Roku error 009 on your device.
What’s Causing Roku Error 0099?
As mentioned above, Roku error 009 usually indicates that your Roku device is unable to connect to the internet, but what is causing the problem? Anything can happen, from a problem with your router to a blocked Wi-Fi signal or a broken cable. Below we will look at how to figure out what is responsible for the Roku error 009 and how to fix the problem, depending on what went wrong.
1. Check Your Other Devices
It’s best to first check if your other devices are connected to your home network (be it wireless or wired). If your phone and tablet are connected, this indicates that the issue is with your Roku device and not with your internet connection.
2. Check Your Roku’s Internet Connection
You can check if your Roku device is connected to the Internet in just a few quick steps.
- From the main screen select Settings> Network > Check Connection.
- Press Select, and your device will automatically check your internet connection.
- If the connection is working properly, you should see a screen confirming that the connection test was successful.
3. Try Restarting Your Modem
If your device is not connecting to the internet after the above test, restart your modem to see if that solves the problem. Turn it off, wait a few seconds, turn it back on, then wait a few minutes before re-running the above connection check.
4. Check Your Cables
It’s also a good idea to check your internet and power cables to make sure they aren’t damaged. A damaged cable, such as one chewed on by pets, can easily lead to connection problems. Or it may happen that the cable has loosened without your knowledge.
5. Restart your Roku
If restarting the modem didn’t help, try rebooting your Roku device to see if that fixes the Roku error 009. Turning the device off and back on is recommended if you encounter problems. Once you reboot your Roku device, hopefully Roku error 009 will be a thing of the past.
6. Switch to a Different App
It’s possible that a particular app you’re using on your Roku device is experiencing issues and causing Roku error code 009. Try switching to a different streaming app and see if the error persists. You can also go to Twitter and check if certain services are down, or use a site like Downdetector to see if there are any current issues.
7. Try a Wired Connection
If your Roku won’t connect via Wi-Fi, use an ethernet cable for a wired connection and see if that gets rid of the error code. This way, you generally also get faster speeds and a more stable connection.
8. Reset Your Roku’s Network Connection
Try resetting the network connection on your device to see if that fixes the issue. Here’s how to do it:
- Go to Settings> System> Additional system settings.
- Select Reset Network Connection > Reset Connection.
- This will delete all your internet connection data, so you will need to re-enter your Wi-Fi network details and run a connection test to make sure the issue is resolved.
- You can also try connecting your Roku device to a different network, if available, to see if that fixes the situation.
9. Clear the Cache
You can clear the cache on your Roku to improve its performance and fix any annoying issues like Roku error code 009. You will need a Roku Remote:
- On the remote, press Home five times, Up once, rewindtwice, then rewind twice.
- This will automatically clear your Roku’s cache, which will take a few minutes.
- After clearing the cache, it is recommended that you restart your Roku device.
10. Speak to your ISP
If you’re trying to use your Roku device in a public place like a hotel or school, or if you’re using free public Wi-Fi, you may experience problems. This is because these internet connections can limit your use of streaming devices and services, so you won’t be able to connect your Roku to the internet.
11. Perform a Roku Factory Reset
As a last resort, you can try resetting Roku to factory settings. Please note that this will remove all your data and settings from your Roku device, so it will be in the new condition you bought it. Make sure you write down your Roku account details, as you’ll need them to sign in after you reboot your device.Hopefully one of the above fixes has resolved the Roku error 009 and you can now use your Roku device normally. However, if the problem persists and you’re still seeing Roku error 009, it’s time to contact Roku Support for advice. They should be able to help you fix the problem or let you know if you need to replace your device.
10 Best Ways to Fix Roku “Error Code 009”
10 Best Ways to Fix Roku “Error Code 009”